Bank of America on Friday officially introduced Erica, an AI-powered virtual assistant for its 25 million mobile customers. Erica, which Bank of America began rolling out to customers in March, can ...

We are making it easier and simpler for our Spanish-speaking customers to bank digitally MINNEAPOLIS--(BUSINESS WIRE)--U.S. Bank is the first financial institution in the United States to offer an ...

BofA staffers embrace AI virtual assistant Bank of America says that over 90% of its 213,000 employees now use its AI-driven internal virtual assistant, cutting calls into the IT services desk by half ...

BankSouth and Westpac Banking Corporation have invested in a $15.5 million Series C funding round extension for New York-based Kasisto, which developed a virtual assistant they both use. The extension ...