Nonverbal communication plays an important role in the workplace, particularly when you are dealing with the public. There's a well-known "7 percent" rule which suggests that communication is only 7 ...

When most people think of successful businesspeople, they think of those who can make sales and sign accounts, have good finance skills and attention to skills and display stellar record-keeping ...

It’s not always what you say, but it s how you say it. Much of our communication is portrayed by our nonverbal cues and gestures, emphasizing our message or confusing it. Adults and children routinely ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...