I recently had a very, very painful experience when I bought an HP Envy x360 2-in-1 laptop. I received it a few months ago, and the product was defective. The touch screen did not work. I wasted 40 ...

If your business requires you to be on the move frequently, chances are you rely heavily on your HP laptop. Over time and with plenty of wear and tear, your model might require adjustment or repair.

The first easy step is to reset the CMOS and see if it helps you boot into Windows. To reset or clear CMOS, follow these steps: Force shut down your computer by pressing and holding the power button.

HP has opened its own service, support and product store in London. It’s called the HP Total Care Center (sic) and that’s something you should know before we begin this tale. HP will not be pleased to ...