I recently had a very, very painful experience when I bought an HP Envy x360 2-in-1 laptop. I received it a few months ago, and the product was defective. The touch screen did not work. I wasted 40 ...

Hewlett-Packard, after being flogged in public, contacted me and replaced my broken laptop that they had earlier claimed was accidentally damaged and not covered by their warranty. I appreciate HP's ...

Capacitors fail. It’s what they do. Aluminum electrolytics caused my monitor power supply to fail. A failed capacitor took down Paul Rako’s air conditioner. This is a story of how two burned ...