Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

CA Inc. said Wednesday that it has acquired Control-F1 Corp., an IT-support automation software maker based in Calgary, Alberta. Financial terms of the deal were not disclosed. Control-F1’s ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Sliding Mind, a new technology provider, who delivers inspired, innovative solutions for IT help desks, today announced TrackPath, a new solution that eliminates the guess work involved in recreating ...