The Four Seasons is no barbecue rib joint. But that didn't matter when a guest called the hotel's room service and ordered ribs recently. Instead of telling him it wasn't an option on the menu, an ...

Hotel room service is one of the most luxurious parts of a vacation. Ordering some champagne and a steak straight to your bed is pretty sweet. But that experience was getting harder and harder to find ...

Over a quarter of U.S. hotels say their guests spend more than $100 on average for room service, according to a recent report. Melted ice cream. Diet water. Cockle popcorn. Apparently, these are all ...