Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

Tech experts are all about automation for speeding up processes, but sometimes a slower approach works better—for example, when testing a website or software product. While automated testing can ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

In our DevOps-driven world of CI/CD pipelines and rapid deployments, it’s easy to assume that automation and now AI have made manual testing obsolete. But the reality is different. Manual testers ...

Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner. Assessing the ease of use of a software is ...

The entry of cloud technology in the software world has fundamentally changed how software is built, deployed, and scaled. Traditionally, applications were released only once or twice a year. Today, ...

An oncology electronic health record (EHR) was implemented without prior usability testing. Before expanding the system to new clinics, this study was initiated to examine the role of usability ...