Verizon Business has added IP-enabled speech services to its portfolio to help enterprises offer improved self service to their customers with a minimal investment. The new capability, provided by ...
Cisco IP IVR是一个IP驱动的交互式语音响应(IVR)解决方案,可以提供一个开放、可扩展和功能丰富的基础,在此基础上可以创建和交付使用Internet技术的IVR解决方案。通过与用户的自主交互,Cisco IP IVR能够实现电话处理的自动化。IP IVR处理用户的指令,加快指令 ...
IVR and VoIP provider Voxeo has raised $9 million in funding from North Atlantic Capital and the Florida Growth Fund. Voxeo develops technologies in unlocked communications, including VoIP platforms, ...
Cisco® Unified IP Interactive Voice Response (IP IVR)—思科统一通信系统中不可或缺的组件— 为创建并交付IVR应用提供了开放、可扩展、特性丰富的基础。 思科统一通信系统由语音和IP通信产品及相关应用组成,使机构能更高效地通信—帮助它们简化业务流程、第一时间 ...
泰克通信公司日前推出Zoey互动语音应答(IVR)系统,允许VoIP、无线和模拟电话用户在任何时间测试和诊断服务质量,使得客户能够控制自己的体验质量(QoE)。通过把Zoey的IVR系统与服务提供商现有的客户支持系统集成在一起,可以改善平均修复时间(MTTR)和客户 ...
We list the best Interactive Voice Response (IVR) services, to make it simple and easy to build useful call menus for customer calls. Interactive Voice Response (IVR) services aim to provide a smooth ...
Today, we take on the question of what comes after VoIP. Or rather, we should say what comes after the application that comes after VoIP, because we believe that Unified Communications is already ...
IVR Pricing Is Erratic, But it Can Work in Your Favor Your email has been sent IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.
VoIP technology is gaining ground in financial and other service industries as a cost-effective means of provisioning additional, enhanced services unsupported by traditional circuit-switched ...