Abstract: In the contemporary digital era, call centers have significantly incorporated automation through callbots, but they often lack an essential aspect of customer service: empathy. This paper ...
v1 — choose this for PHP 8.2–8.4 projects, production deployments, or when you don't need the newest Bitrix24 API methods. v3 — choose this for PHP 8.4+ projects that need access to new REST API ...
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