ACL ESSEX is celebrating the success of its supported learning programme. The programme helps learners gain new skills and ...

India's white-collar job growth has slowed significantly. Experts warn that automation and AI are transforming employment.

Pamela Egan, age 69, has lived several professional lives. Each chapter built on the last. From the skies above Texas to the ...

These advantages have set the stage for network tools powered by AI and ML to reach deeper into service provider networks and back-office systems as a predictive resource capable of correlating the ...

For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...

We’re standing at the edge of a profound shift in how work gets done. For years, we’ve talked about digital transformation, but the next wave isn’t just about digitising tasks, it’s about reimagining ...

Rock Island Arsenal, Ill.—Matt Nicholas’ transition from active-duty U.S. Navy Sailor to U.S. Army Civilian exemplifies the lasting influence of service, the strength of legacy, and the boundless ...

What do Benjamin Franklin and Steve Jobs have in common with people who are great at customer success? They are all polymaths — at least to some degree. People who are polymaths have a wide range of ...

The rise of remote work has transformed how businesses operate and how professionals approach their careers. Building skills for remote work success is no longer optional; it’s essential for career ...

In this blog, we’ve collected more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive impact and shape today’s platform shift to AI. I’m sure ...

On every episode of How Success Happens, I get to talk to awesome people and find out how they do what they do. This week, I sat down with the living embodiment of the word “awesome”: Guy Fieri. I ...